IQVIA Orchestrated Customer Engagement CRM Access

OneKey Certified API for IQVIA OCE CRM

Orchestrated Customer Engagement is the next evolution in commercial excellence–delivering versatile technology, intelligent decision-making, and coordinated customer engagement. To power OCE CRM forward, you need the highest quality provider reference information, including the right physicians, institutions, and affiliation – always up-to-date, always accessible, always orchestrated. IQVIA has done all of the product integration work for you, 100 percent certified to our newest technology standards.

OCE CRM + OneKey Helps You Drive Healthcare Forward

The OneKey Certified API for OCE CRM enables you to:

  • Easily initialize OneKey, including the load of all the provider profile, affiliation, and key identifiers to be your new provider reference data baseline
  • Simply deliver new territory alignments, call plans, and performance data, increasing efficiency, planning, engagement, measurement, and insight
  • Enable your CRM users to quickly search and select the healthcare professionals and / or organizations from the OneKey database, eliminating duplicate provider records
  • Empower your sales team to drive more effective customer engagement, including compliant drug sampling using OneKey’s updated State License, DEA and NPI licensure information
  • Power multi-channel engagement with OneKey validated address, phone, web, and email information
  • Reduce or eliminate unnecessary data management and stewardship costs

​Find out more about our certified APIs, as well as OneKey Healthcare Professionals Data, OneKey Healthcare Institution Data, OneKey Intelligent Data, and many other incredible capabilities. Contact us today.

OneKey Validation Methodology

To ensure the level of accuracy and compliance required to propel healthcare businesses forward, OneKey is derived from best-of-breed data collection methods and powerful integration processes including:

  • Proactive telephone, web, and desktop research
  • Billions of claims and transactional data linking, validating, and delivering insight
  • Continual execution of automatic and manual processes that balance efficiency to ensure quality
  • Daily processing, verification and validation of customer inquiries for efficient governance and stewardship
  • Automatic import of trusted industry and government sources to ensure compliance

This incomparable blend of people, processes and technology enables us to deliver provider data that reflects the latest profile updates, regulatory changes, the impact of provider-organization relationships, and more.

OneKey also enables you to access IQVIA’s sales, prescription, and claims data for deeper provider insights.

The OneKey Solution

Extend your coverage of healthcare professionals, organizations and affiliations through OneKey – a best-of-breed healthcare professional, institution and affiliation reference data solution from IQVIA.

With more than 9.7s million healthcare professionals, 2.4 million email addresses, and 709,000 healthcare organizations, OneKey connects your organization to a single reference data standard and helps you understand customer access, value and potential.

About IQVIA and OneKey

The OneKey reference database from IQVIA is a direct result of integration from three premiere brands: IMS Health, SK&A, and Healthcare Data Solutions.

Looking to reach more healthcare providers? IQVIA’s OneKey database includes over 242 physician specialties to choose from. You may also be interested in our doctor emails, physician data, NPI numbers, payer data, integrated health systems data, medical office managers mailing list, physician prescribing data, and more from IQVIA.

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